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ONLINE GAMBLING SURVEY REPORT

Conquer customer experience in iGaming

Online gaming is growing exponentially. The latest studies reported 2.2 billion gamers across the globe generated $108.9 billion in revenues in 2017 – an increase of $7.8 billion, or 7.8 percent, from 2016. As iGaming continues to expand, so does the threat of online fraud. The most important question operators are asking themselves is how can they balance a frictionless customer experience while preventing fraud losses. For the answer, Emailage surveyed iGaming operators to find the best practices for creating an excellent experience for legitimate customers while stopping bad actors.

Download our report to learn more about:

  • How iGaming operators are creating a secure frictionless customer experience
  • The importance of dynamic data for ID verification that is invisible to customers
  • How bonus abuse and other fraud attacks can impact your bottom line

Get the inside scoop on creating a secure and smooth online gambling experience —>

Methodology: Surveyed online gaming operators in a variety of key roles from across the EMEA region. Creating an amazing customer experience is a key aim for online gambling operators, in fact, 71% of respondents listed it as more important than fighting fraud. With newer and more stringent regulations around iGaming though, identity verification is not optional.
Ready to see what seamless identity verification can do for your iGaming business? REQUEST A DEMO.