ONLINE GAMBLING SURVEY REPORT
Conquer customer experience in iGaming
Online gaming is growing exponentially. The latest studies reported 2.2 billion gamers across the globe generated $108.9 billion in revenues in 2017 – an increase of $7.8 billion, or 7.8 percent, from 2016. As iGaming continues to expand, so does the threat of online fraud. The most important question operators are asking themselves is how can they balance a frictionless customer experience while preventing fraud losses. For the answer, Emailage surveyed iGaming operators to find the best practices for creating an excellent experience for legitimate customers while stopping bad actors.